Accreditatie Proces

Home / Accreditatie Proces

Accreditatie Proces

Accreditation Process for Training Providers

Introduction

BNTQB Accreditation Process

These guidelines will provide details of the accreditation process for Training Providers and describes the field of responsibilities of the BNTQB and the Accreditation Service Provider (ASP). Before submitting an accreditation request, a training provider (or trainer) can contact the BNTQB accreditation officer using the email address accreditation@bntqb.org(normally the answers get returned from this address too).

Seeking Accreditation

Training course owners or centers wishing to offer accredited training leading to an ISTQB certificate must submit an application for accreditation to the BNTQB. In reviewing the application, the BNTQB Accreditation Panel will verify that the training course owner has the ability to teach the appropriate syllabus material using competent staff and appropriate materials.
The BNTQB expects prospective training course owners or centers to have studied the ISTQB and BNTQB Constitutions, and the appropriate syllabus, so that they have a full understanding of all requirements before preparing and submitting their applications. The BNTQB Accreditation Panel will reject incomplete applications.

The Accreditation Application

The BNTQB requires evidence of detailed planning and thought in the preparation to run an accredited training course. Training course owners or centers may include published documents and other existing material in their application. The BNTQB expects that all course instructors should have demonstrable knowledge and practical experience in software testing and/or software engineering. Furthermore, all trainers must hold the certificate that they teach.
The training course owners should submit an application using the ‘applying for accreditation’ form including the following data:

  1. Organization/Company profile.
  2. CV(s) of author(s) of the training materials, showing significant practical experience.
  3. Detailed cross-reference coverage matrix: ISTQB syllabus vs. provided training materials, showing 100% syllabus coverage. (Please provide the following details: chapters, topics, hands-on / practice, the exact location in the provider’s materials and the duration for the above).
  4. Detailed durations for each course topic showing adequate time devoted to each section of the syllabus. (Include: topics, chapters, hands-on sessions and their duration).
  5. All course material and lecturers’ supporting material to be provided in both hard and soft copy (on CD); including trainers presentation slides with notes (in order to ensure that the right messages are going to be given when the course is running).
  6. Additional materials. (Books, references etc.).
  7. Evidence of a suitable configuration management system. (Mainly documentation management and version control).

The training course providers should submit an application using the ‘applying for accreditation form’ including the following data:

  1. Organization/Company profile.
  2. Detailed durations for each course topic showing adequate time devoted to each section of the syllabus. (Include: topics, chapters, hands-on sessions and their duration).
  3. Proof of relations with an accredited training course owner or accredited training course provider. (Show that the course materials are accredited).
    Formal letters required:

    1. Approval of accreditation given to the training course owner and/or the training course provider by official and acting ISTQB national board.
    2. Relationships declaration between the applicant and the training course owner, both from the applicant and the training course owner.
    3. Relationships declaration between the applicant and the training course provider, both from the applicant and the training course owner. Note: This is needed when the applicant receives training services of an already accredited training course provider.
  4. Proof of practice in training of Software knowledge: f.e. a formal declaration paper from the Training course provider with respect to a minimal of 2 years of experience.
  5. Instructor CV(s) showing at least five years of practical experience each.
  6. Evidence of a suitable configuration management system. (Mainly documentation management and version control).
  7. Evidence of suitable procedures for training- and exam registration and cancellations, complaints, questions. This may be part of the general conditions document the company has.

Accreditation Types

  1. 1st application: For first-time applicants. The main flow of the process relates to this type of accreditation application.
  2. Re-evaluation:
    1. Re-evaluation is required in any of the following cases:
      1. Changes in the accredited materials upon new/updated deployed ISTQB syllabus.
      2. Training materials enhancement: when the training course owner decides to modify its materials and these modifications might cause a mismatch between the training materials and the ISTQB syllabus.
      3. Training course provider enhancements: when the training course provider decides to replace
        its training course owner or its accredited training course provider (that gives training services).
    2. Re-evaluation process duration will be no longer then 6 months.
    3. Application for re-evaluation is the responsibility of the training course provider/provider.
  3. Re-accreditation:
    1. Re-accreditation is required in the following cases:
      1. After Rejection or Disqualification of the application.
      2. The accreditation period ended and application for renewal is required.
    2. The duration of the re-accreditation process as defined in this guidelines.
    3. Application for re-accreditation is the responsibility of the training course provider or the training course owner.
    4. The process of auto-renewal accreditation will be handled by the BNTQB.

The Accreditation Procedure

Pre-Application

Following are the steps defined for the pre-application stage, and they relate to applicant preparations:

  1. The applicant chooses the accredited option(s) that it would like to apply for, as described above (Training course provider/Provider).
  2. The applicant prepares the required materials, fills in the “Applying for Accreditation” form, and sends it to the BNTQB liaison for accreditations using the relevant/agreed delivery mechanism.

Note: Application for accreditation can be done only after filling in all relevant fields in the application form and attaching all relevant materials, as described above and in the following process stages.

Response to the Application

After getting the application form and material, the BNTQB liaison for accreditations acts as follows:

  1. Registers the date and time of arrival of the materials
  2. Performs an initial check of the delivered form en materials
  3. Sends a reply to the applicant that the application and the materials have been received,
  4. Informs the BNTQB that the application is ready to be promoted to the accreditation panel.

Accreditation Panel Phase

  1. The BNTQB will form an accreditation panel, the panel can contain members of accreditation partners of the BNTQB or members of the BNTQB itself. Each assessor produces an accreditation report.
  2. The panel should have the option of observing actual training sessions.
  3. The accreditation panel chair gathers the assessors’ comments, which are forwarded to the applicant. The assessors will make an initial recommendation within six weeks after the training course owner has submitted the application.
  4. After the assessors have evaluated the application, the course materials, and all other supporting materials, the accreditation panel will discuss the recommendations of the assessors and make one of the following decisions:
    1. Request additional information from the training course owner.
    2. Request changes to the training materials, with re-submittal of the changed materials (with changes highlighted) required for review and final approval.
    3. The maximum number of allowed correction cycles is 2 and the duration of each correction cycle is up to 3 weeks. (Each exceptional cycle will enforce an additional charge).
  5. The panel chair will send the conclusions and recommendations for approval or rejection to the BNTQB.

Approval Announcement

  1. The approval will be sent in a formal letter to the applicant by the BNTQB liaison for accreditations.
    1. Grant accreditation for the normal period of 3 years.
  2. A formal certificate shall be sent from the board to the applicant that describes the relevant certification(s) it has received.
  3. The application and all of its material shall be placed in the board archive.
  4. The announcement shall be published within a maximum of 2 weeks of the decision.

Rejection Announcement

    1. The rejection will be sent in a formal letter to the applicant by the BNTQB liaison for accreditations.
      1. The rejection reasons shall be stated in the letter.
      2. There is no way to appeal.
      3. The applicant can apply for re-accreditation only after a latency period of at least 6 months from the rejection declaration.
    2. The announcement shall be published with in 1 week from the decision.

Note:

BNTQB members and/or accreditation panel members shall ensure that there is no conflict of interests related to a specific application.

General

BNTQB will endeavor to process the application in the shortest possible time. The application will take no more than three months.

During the accreditation-processing period, training course owners or centers may mention that the course has been submitted for accreditation, but may not advertise the course as accredited or use the BNTQB or ISTQB logos.
Once accreditation is granted, the training course owner will receive notification of the BNTQB accreditation panel’s decision. Upon receiving accreditation, the training course owner has permission to advertise the course as accredited. Once accredited, training course owners or centers may use the BNTQB logo and the ISTQB logo for the accredited course. A formal certification of the accreditation will be issued by BNTQB for that training course owner or center as described above.

Protecting the Accreditation

As a condition of accreditation, training course owners and centers must comply with any changes in regulations or the syllabus. The BNTQB will usually give training course owners and centers at least six months notice of significant changes. Failure to comply with changes may lead to withdrawal of accreditation with no accreditation fee return.

All training course owners and centers should plan on receiving at least one audit visit during the three-year accreditation period. In addition, BNTQB reserves the right to monitor the performance of accredited training course owners and centers in a variety of ways, e.g. by short notice audit visits to courses in progress and by assessment of examination results. Training course owners and centers are therefore required to notify BNTQB of all course dates together with venue information. The training course owner and center and the accreditation panel will receive a report from the auditor(s). The report is confidential and disclosed only to members of the BNTQB Executive Board and/or Accreditation Panel members, on a “need to know” basis.

Withdrawal of Accreditation

The BNTQB may withdraw accreditation at any time in the case of behavior that undermines the integrity of the certification. Examples include substitution of unapproved instructors, deletion of required topics from the course materials, inadequate time devoted to required topics, providing confidential BNTQB or ISTQB materials to course attendees as study guides, or making misleading claims regarding the courses. If BNTQB detects such behavior, the BNTQB alternatively may request immediate remedial action by the training course owner or center as a condition of retaining accreditation.

Renewal of Accreditation

At the end of each accreditation period, the accreditation panel will conduct a review and may wish to audit the training course owner. If the review proves satisfactory, the BNTQB will renew the training course owners or centers accreditation for a further three-year period, providing the training course owner paid the renewal fee in full.

Trainers / Tutors

The BNTQB must approve all course instructors prior to their teaching an accredited course. The training course owner should submit the candidate instructors CV. The candidate instructor must have at least five years practical experience in software testing and/or software engineering. The accreditation panel may interview the applicant by phone or in person. The BNTQB will approve or reject a candidate instructor within four weeks. Rejected instructors, along with the training course owner who nominated the instructor, will receive notification of the reason.

Language

Training course owners or centers must submit all applications and information to the BNTQB in English, French or Dutch.

Breach of Copyright

BNTQB will check to see that course materials submitted for accreditation belong to the applicant. However, BNTQB cannot guarantee that training course owners or centers commit to not breaching copyrights. If a training course owner can prove that an organization applying for accreditation or already accredited by BNTQB has infringed copyright laws, BNTQB will reject the application or withdraw accreditation and ask the organization to re-submit new materials. The applicant will also be expected to pay a second accreditation fee. Please note that BNTQB will not become further involved in any dispute between the two Training course owners or centers.

Need More Information?

For more information and application forms, send an e-mail to: accreditation@bntqb.org

High-level process flow